Any product purchased on NAT’S website can be returned for refund; to do so, you must contact the customer service within 14 days after the reception of the good (s):
Phone: 1 888 412-2866
Email: [email protected]
In such case, NAT’S will be responsible for all shipping expenses.
Used items cannot be returned. Items must be returned as brand new, in their original packaging, along with all related hang-tags and documentation.
Warranty is for defective products, not for damaged goods due to abusive use or normal wear.
The warranty will be respected for defective products under normal use only. Warranty applies for 6 months from the date of purchase.
Please note that your product must be cleaned before you send it for a repair.
* Please note that base layers and socks are excluded from this policy and won’t be refunded or exchanged.