Delivery policy

Shipping


Shipping is free on all orders* of 100$ and over before tax shipped within Canada, and on all orders of 100$ before tax shipped to the United States. Shipping charges will be automatically calculated at checkout, before your order is finalized.

*Restrictions may apply. If you are located in a postal zone not served by regular service, shipping charges may apply.

Delivery (3-7 working days from invoice date).

Deliveries are made Monday to Friday, except on public holidays. Shipping time is calculated from the moment the package leaves our shipping points. Delivery times are approximate and may be delayed due to factors beyond our control. Delivery times do not include order processing time (1 to 2 working days).

Each order is delivered to the address indicated. Following your purchase, an e-mail will be sent to you to confirm your order and address.

If you see an error or wish to make a change, please contact our online sales department at info@regence.ca, quoting your order number, and we'll be happy to make the necessary corrections.